The Lagos State Island Maternity Hospital (LIMH) has held a one-day Retreat for its Management Staff towards enhancing healthcare services delivery to residents and ensure hospital improvement in the year 2025.
The Retreat, themed: “Raising the Bar for Quality Healthcare Delivery” and designed to expose the management staff to proper usage of emotional intelligence, innovation and creativity in the line of duty, as well as enhanced revenue-generating methods, was held recently at the Shoregate Hotel, Joel Ogunaike, GRA Ikeja.
According to the Medical Director of the Hospital, Dr. Olufemi Omololu, the aim of the Retreat, which featured 75 personnel, is also to find a way to ensure that the hospital continues to grow from strength to strength in terms of quality healthcare services, through the creative and innovative minds of Management.
In his presentation titled: “The Year 2024 – In – Review”, the Medical Director of LIMH, Dr. Olufemi Omololu thanked everybody for their efforts last year, enabling them to renew themselves for further growth and progress through “reflection on experience”.
According to him, reflection is key, “We do not learn from experience, we learn from reflecting on experience. We must continue to learn to grow and progress”, Dr. Omololu said.
According to him, “Irrespective of daunting challenges, the hospital saw more patients last year, with an increase in the number of deliveries, about 3000 per month, coupled with the major improvement that took place, here and there”.
The Coordinator of the Health Service Commission’s Hospital Transformation Support Initiative, Dr. Yinka Otepola, in his presentation on “Leadership and Management for Hospital Transformation, Raising the Bar of Quality Service” said the retreat is in line with the thinking of the Commission, in moving all government hospitals forward, through meaningful transformation.
He submitted that transformation is the ‘order of the day’, adding that government hospitals must not remain static but try to be the first resort, rather than being a second fiddle that clears the mess of private hospitals.
“We have to transform, to be able to compete successfully with private hospitals, so we can get our share of the funds the Healthcare Insurance is bringing to hospitals. Hospital improvement and transformation too can help stem the tide of Japa Syndrome”, Dr. Otepola noted.
He admonished the Management staff not to “kill the system” but to equip themselves, train themselves, seek knowledge, be emotionally intelligent, as well as have a to-do list for personal growth and management.
In his expository and eye-opening lecture, titled: “Revenue Generation In A Public Hospital, The Manager’s Role”, Dr. Taiwo Hassan, Medical Director of General Hospital, Ikorodu, encouraged everyone to be a team player, to do a Revenue Base Target, to form a strong Marketing Committee that’ll attract funds for the hospital, as well as creating a Social Media group that will effectively attract patients to the hospital for treatment.
On overcoming obstacles and challenges in revenue generation, Dr. Hassan said, system leakages, poor staff attitude, fixed mindset and staff welfare, must be adequately looked into.
The representative of the Permanent Secretary, Dr Ademuyiwa Benjamin Eniayewun and the Director of Medical Services at HSC, Dr. Olawale Adegbite advised participants to use the knowledge gained at the Retreat for the betterment of the hospital, especially in terms of quality service deliveries and hospital improvement generally.
